Terms and Conditions

Introduction

Al-Hazmi Communications ( alhazmitelecom.sa ) is a website owned and managed by Al-Hazmi Communications, a company established in accordance with the laws of the Kingdom of Saudi Arabia, with its main headquarters in Jeddah.

These terms and conditions will be applied in all dealings and contracts between you and Al-Hazmi Telecom. Any request you submit to Al-Hazmi Telecom means that you have read and agreed to these terms and conditions that will apply to any other document.

You must first read these terms and conditions carefully, and then agree to abide by their content. Otherwise, you will lose any entitlement to access or use the site.

The contractual terms and conditions are determined in accordance with the provisions of legislation and laws in force in the Kingdom of Saudi Arabia and are put into effect as of the date of your request by Al-Hazmi Communications.

First: Definitions

When the following terms appear anywhere, such as terms and conditions, or in relation to the mechanism for their implementation, these terms have the meanings shown as follows:

Region: means the countries in which Al-Hazmi Telecom provides its services through the website. At present, the meaning of the term will be limited to the Kingdom of Saudi Arabia, but it is subject to extension and/or modification from time to time. In this case, Al-Hazmi Communications will conduct a specific and precise revision of the definition of this term.

Price index: means the prices of goods and services provided to you by Al-Hazmi Telecom. It is subject to change without prior notice.

Request: means every request you submit through the Al-Hazmi Communications website.

Parties: It is a phrase that brings together Al-Hazmi Telecom (referred to as “we”), the buyer, and the user (referred to as “the third person”).

Item: means the products required by you and sold to you by Al-Hazmi Telecom through its website.

Services: means the services requested by you and provided to you by Al-Hazmi Electronic Communications website, including, but not limited to, delivery of goods.

Our website and services are provided by the Kingdom of Saudi Arabia, and accordingly, the laws followed in other countries may differ regarding access to and use of the site.

We will not make any representations regarding the legality of this website and its related services in any other country, and it is your responsibility to verify that your use of this website complies with the laws in your country.

Second: Electronic communications

By visiting our website or sending an e-mail to it, you are communicating with us electronically. On the other hand, you agree to receive our communications electronically.

You will be contacted via email or by sending notices via the website. Subject to these terms and conditions, you agree that all agreements, notices, disclosures and other communications that we provide to you electronically meet the legal requirements of written communications and dealings.

Third: Copyright

All content contained on this website, including but not limited to: text, graphics, designs, button icons, images, audio clips, digital download clips, data compilation, trademarks and software, is the property of Al-Hazmi Telecom or its approved suppliers.

All data on this site is considered the exclusive property of Al-Hazmi Telecom. All software used on this site is the property of Al-Hazmi Telecom or its authorized software suppliers.

By browsing the website or using its services, you acknowledge these rights and the corresponding duties towards you.

Fourth: The website

Al-Hazmi Telecom does not grant you any license to download or modify the contents of the site or any part thereof, and you may not use any technology to enclose a trademark, logo, or any information related to the property of Al-Hazmi Telecom (including personal images, text, page layout, and forms) without Al-Hazmi’s written consent. For communications.

You may not use any distinctive marks or implicit references to exploit the name Al-Hazmi Telecom and/or the website or our trademark without written consent from Al-Hazmi Telecom.

Any unauthorized use may expose you to legal accountability before the competent courts.

Fifth: Maintaining the account

By using the site, you are responsible for maintaining the confidentiality of your account and password and unauthorized access to your computer, tablet or smartphone, and you agree to bear responsibility for all activities that occur under your account or using your password.

Sixth: Bulletins, comments, messages and other content

You may submit posts, comments, and other content, as well as ask questions, provide suggestions, ideas, and any other information, provided that the information is not unlawful, illegal, obscene, threatening, defamatory, invasive of privacy, infringing intellectual property rights, or causing harm to third parties or Requires objection, provided that it does not contain software viruses, commercial or political campaigns, offers, consecutive e-mails, or any form of unsolicited mail.

You may not use a fake email address, impersonate any individual or entity, or even mislead by using a card or any other papers.

Al-Hazmi Communications reserves the right to remove or modify such content, but is not obligated to do so, nor does it regularly review the content sent by users.

If you submit content or record material, and unless we indicate otherwise, you grant Al-Hazmi Communications a full, free, non-exclusive and irrevocable right to use, republish, modify, distribute, translate and create secondary derivatives of this content worldwide and in any media.

You also represent and warrant that you own or control all rights related to the content that you have sent, that its content is accurate, that its use does not violate this policy and will not cause harm to any person or entity, and that you will be responsible for compensating Al-Hazmi Telecom for all damages resulting from the content that you have sent.

Al-Hazmi Communications has the right to monitor, edit and remove any content or activity, but is not obligated to do so. It does not bear any responsibility or assume any duty regarding the content sent by you or by any other party.

Seventh: Risk of loss

All goods purchased through the Website are subject to a shipping contract, which means that the risk of loss for these goods passes to you after we deliver the goods to the carrier. In rare cases of loss of the package before delivery, Al-Hazmi Telecom will be happy to replace your order or refund the full amount paid. We ask that you review the terms and conditions associated with the transportation company before submitting your purchase order.

Eighth: Specifications of the commodity

Al-Hazmi Communications strives to make its website as accurate as possible. However, Al-Hazmi Communications does not guarantee that descriptions of goods or other content on the site are accurate, complete, reliable, or error-free. Any specifications, pictures, designs or clarifications related to a commodity cannot be considered binding on Al-Hazmi Telecom, and therefore Al-Hazmi Telecom cannot be responsible in any way for distortion or inaccuracy of the commodity specifications listed on its website based on the information provided by the manufacturer of the commodity. . In addition, Al-Hazmi Communications cannot be held responsible in any way for any physical or technical modification of the product by the manufacturer.

If the item displayed on Al-Hazmi Electronic Communications website does not, in fact, match the specifications specified for it on the website, the only solution available to you is to return it without using it. Goods returned to Al-Hazmi Telecom must be complete with their original packaging (including shipping box and protective accessories). You must send the item(s) in full, prepaid and insured.

To the following address:

P.O. Box 30452

Jeddah 21477

Kingdom of Saudi Arabia

Incorrectly addressed shipping packages will be returned to you without any liability from Al-Hazmi Telecom. When Al-Hazmi Communications receives the returned package, it will in turn send it to the manufacturer and will do its best to inform you of the manufacturer’s evaluation regarding the item/s.

You should also be aware that some instruction manuals included with some goods are obtained by downloading them from the manufacturer’s website only.

Ninth: Prices

The price index for goods displayed on the website represents all specified retail prices for the goods, unless otherwise stated. These are the prices proposed by the manufacturers or suppliers, or estimated according to the industrial work standard. For some goods offered as a group, the price index may represent the total retail prices estimated by the manufacturer for each of the goods composing the group.

For goods sold through Al-Hazmi Telecom’s website, we cannot confirm the price of the item until you order it. However, we will not deduct the price from your credit card until your order moves to the shipping stage.

Despite all the efforts made by Al-Hazmi Communications, an error may occur in the price of a limited number of goods included in the price index. If this happens, we will take one of the following actions:

· If the actual price of the item is lower than the listed price, we will calculate the lower value and ship the item to you.

· If the actual price of the item is greater than the registered price, we will either contact you to obtain your instructions before shipping, or cancel the purchase order and notify you of that. The decision in this case returns to our sole discretion at Al-Hazmi Communications.

The prices mentioned in the index displayed on the website are exempt from any additional taxes or customs duties, and are all estimated in Saudi riyals.

Regarding the cost specified in the purchase confirmation request issued by Al-Hazmi Telecom, it includes the price of the required goods or services, and the costs of preparation, packaging and transportation. However, it does not include any taxes or customs duties that exist either in the country to which delivery is made and/or in the countries to which it is delivered. Goods pass through.

In the event of such taxes or customs duties, you agree to pay them to the competent authorities.

Tenth: Payment

You must pay for the goods and/or associated services as follows:

- Pay online via credit card (Visa, MasterCard) using the secure socket layer system, which provides you with a safe and reliable payment system. Your choice of online payment method is considered an acknowledgment by you that you are the owner of the credit card used for payment.

Al-Hazmi Telecom will not be responsible for the misuse of your credit card by any other person.

As for payments made by customers, they will not be returned to them by Al-Hazmi Telecom for any reason.

The customer will be responsible for all reasonable costs (including attorneys' fees and litigation costs) incurred by Al-Hazmi Telecom in collecting unpaid amounts in accordance with these terms and conditions.

The customer will bear all shipping costs.

Eleventh: Delivery

The goods ordered through the website will be delivered by one of the transportation companies. The shipping cost will be calculated when you submit a purchase order to be added to the total value of the order. You will be able to view the shipping fees before registering the purchase order, and you can also withdraw from submitting the order.

The shipping cost varies according to delivery locations and package sizes and weights. Shipping fees are also subject to change without prior notice, and Al-Hazmi Communications will not be responsible for any additional amounts resulting from delays, lost packages, incorrect addresses, etc.

For orders for purchase and delivery within the Kingdom of Saudi Arabia, orders sent before 10 am Saudi time will be delivered within six business days.

As for any subsequent requests, i.e. registered after the previous time, they will be delivered within seven days. The delivery date of the goods recorded in the confirmation request issued by Al-Hazmi Telecom is only available for the goods that are actively present in the warehouse.

Any delay in delivery will not give you the right to reject the goods ordered or cancel the order. Unless otherwise stated.

Twelfth: Guarantee of goods

The warranty for the item is limited to the warranty conditions specified by its manufacturer. This warranty will not apply to damages resulting from negligence or misuse by the customer. The warranty period will not be extended under any circumstances.

You will have to pay all costs, whatever they may be, resulting from the implementation of this warranty document by the manufacturer.

For more information about maintenance and refunds, please review the After-Sales Service and Refunds section.

Thirteenth: Guarantees and limits of liability

Al-Hazmi Communications does not provide any warranties of any kind, whether express or implied, regarding the operation of this website or regarding the suitability of the information, goods, and services contained on the site for any purpose. All such information, goods and services are provided as is and as available on the site without any warranties of any kind.

In any case, Al-Hazmi Telecom will not be liable for any direct or indirect, punitive, incidental, special or consequential damages, or any damages of any kind (this includes, without any restrictions, damages resulting from the use of this website and the exploitation of the materials provided on it or More generally, the exploitation of any information, goods, services or otherwise available on this website) resulting from the use of this website or the process of the order or the misuse or damage of the goods.

The above applies to cases of modification or damage to goods attributed to their manufacturers.

Al-Hazmi Communications disclaims all express or implied warranties, including, but not limited to, warranties of merchantability and fitness for a particular purpose.

Al-Hazmi Communications does not guarantee that this website, its servers, or emails sent through it are free of viruses or other harmful components.

Al-Hazmi Telecom will not be liable for any damages of any kind resulting from the use of this website, including, but only for example, direct or indirect damages and punitive, incidental, or consequential damages.

In any circumstance, Al-Hazmi Telecom’s liability will be limited to the value of the goods purchased from Al-Hazmi Telecom that caused the damage.

Fourteenth: Force majeure

Al-Hazmi Telecom will not bear responsibility for any failure to implement one of its obligations in the event that this failure results from a force majeure situation, meaning an emergency or circumstances not subject to the control of Al-Hazmi Telecom, for example but not limited to: fires, explosions, riots, wars, floods, epidemics, shortages of raw materials and facilities. transportation, insufficient supply of electricity and energy, any delay exceeding the acceptable rate of transportation, accidents during the execution of works, collisions, piracy, blockades, restrictions, embargoes or other penalties imposed on the goods by any official authority in the country of origin or in the country of delivery of the goods, or any of the measures Legal action taken despite the regular conduct of work.

In the event of a force majeure event, or any emergency or circumstances beyond the control of Al-Hazmi Communications, we at Al-Hazmi Communications will notify you about the event as soon as we are able.

Fifteenth: Legal compliance

You must comply with all applicable local laws and international laws, decrees and regulations related to your use of our services at Al-Hazmi Communications.

You also undertake to use the goods that you obtained through Al-Hazmi Communications in accordance with the terms and conditions stated in the documents attached to the goods, if any.

Sixteenth: Conflicts

Any dispute or disagreement related to your visit to the Al-Hazmi Electronic Communications website or to the goods you purchased through the website, and if it is not resolved amicably within 60 days from the standard notice of dispute, will be finally settled by a panel composed of three arbitrators in the Kingdom of Saudi Arabia, except In the extreme case of a dispute that threatens or threatens to violate Al-Hazmi Telecom’s intellectual property rights in any way, Al-Hazmi Telecom may seek to demand the cessation of that risk in the competent court.

The claimant party shall appoint one arbitrator within 30 days from the date of submitting the arbitration request, then the defendant shall appoint another arbitrator within 30 days, and then the two arbitrators who have been appointed will choose a third arbitrator who will act as the president of the arbitration panel.

Arbitration under this agreement will take place in accordance with the laws then in force in the Kingdom of Saudi Arabia. The seat of arbitration will be in Riyadh, and the approved language will be Arabic.

The arbitral tribunal's decision will be final and binding on all parties, and everyone will hereby waive their rights to request appeal or asylum, to the extent that it is possible to waive them.

The arbitration award may be legally binding in any court of competent jurisdiction.

The Al-Hazmi Telecom website, on the one hand, and the customer, on the other hand, constitute two independent contracting parties, and there is no intermediary, partnership, joint venture, or relationship such as the worker-employer relationship between them, as a result of this agreement.

Recognizing the invalidity of one of the applicable legal terms or provisions will not affect the legality of the rest of these terms and conditions, or

Any other legal material.

the address

P.O. Box 30452

Jeddah 21477

Kingdom of Saudi Arabia